| Conflicts
Management Quotes |
| "Whenever two good people argue
over principles, they are both right." Marie Ebner Von Eschenbach |
| "Speak in anger and you'll give
the greatest speech you'll ever regret." Anonymous |
|
 |
| Leadership,
Management and Team Building Training |
Effective Conflict
Management
Duration:
2 Days
Upon successful
completion of this Conflict Management course,
participants will be better able to:
-
Identify the critical
features and benefits of conflict management.
-
Understand the
uses, strengths and limitations of various approaches to conflict.
-
Develop a strategy
to handle conflict in a positive way through effective problem solving.
-
Listen to others
with concern and understanding to find effective ways to negotiate and
achieve conflict resolution.
-
Deal with anger
problems and take action in a healthy manner.
-
Understand why
people can be so difficult to work with, and deal with difficult people
and situations.

-
UNDERSTANDING CONFLICT & CONFLICT
MANAGEMENT
-
CONFLICT MANAGEMENT APPROACHES /
STYLES / STRATEGIES
-
"WIN/WIN" NEGOTIATION & CONFLICT
RESOLUTION
-
LISTENING SKILLS & CONFLICT MANAGEMENT
-
ANGER MANAGEMENT IN RELATIONSHIP
-
MANAGING CONFLICT WITH DIFFICULT
PEOPLE
This Effective Conflict Management
training course is valuable to managers, executives, supervisors, team
leaders, and for those who want to sharpen their conflict and anger management
skills. |
 |
 |
|
 |
|